Saying “No” to an employee or customer request can be challenging and yet it can be critical to time management success. And while we can’t accommodate the immediate demand, we don’t want the other party to walk away upset or angry.

Here’s a quick video on how to say “No” effectively:

 

How to say “No” was the second most frequent response to the Laser Focus Blueprint survey.

Make the Right Moves. 
Coach John Whitt
714-920-6211